Common Questions

  • Does iRS Cleaners charge a delivery fee for weekly pickup & delivery?
    • No. If you sign up for a regular weekly pickup & delivery account there is no fee! 
  • Do I have to sign up for your delivery service to get a monthly account?
  • ​Where do you pick-up and drop-off my clothes?
    • You choose the location for our valet driver to service and hang you garments.
  • ​What type of bag do I use to put my clothes for pick-up in?
    • ​i.R.S. Cleaners will provide you with two of our custom i.R.S Cleaners bags for your Dry Cleaning & Laundry.
  • ​How do I get my i.R.S. Cleaners Dry Cleaning & Laundry bags?
    • ​Your valet driver leaves empty ones with you each time he/she picks up your clothes.
  • ​How do I pay for my pick-up & delivery service?
  • ​How do I change my personal information and/or my cleaning preferences?
  • ​How do I place an order?
    • ​If you have signed up, just leave your bag/bags out on your scheduled pick-up day by 9:00a.m.
    • ​If you would like to sign up for the service
    • Click here for sign-up form!
  • Do I have to tip the driver?
    • ​No. Our valet drivers do not accept tips and gratuities.
  • ​Do I have to be there when the drop-off or pick-up is made?
    • ​No. Your valet driver will service your pre-selected location. If you cannot leave your bag/bags out for your driver, please contact us and we will try and accommodate any special needs that you have. 
    • Click here for contact info!